{"id":24968,"date":"2019-05-23T04:52:40","date_gmt":"2019-05-23T04:52:40","guid":{"rendered":"https:\/\/www.kickads.co\/?p=14970"},"modified":"2019-05-23T04:52:40","modified_gmt":"2019-05-23T04:52:40","slug":"5-things-you-must-know-for-ppc-sem-agency","status":"publish","type":"post","link":"https:\/\/www.kickads.co\/en\/5-things-you-must-know-for-ppc-sem-agency\/","title":{"rendered":"5 things you must know before hiring any PPC\/SEM Agency"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u00a0For all of you whom are reading this article now, you are most likely one of the following:<\/span><\/p>\n<ol>\n<li><strong>Probably you are new to SEM\/PPC Advertising, yet no time to manage it and needs the help of a keyword advertising agency.<\/strong><\/li>\n<li><strong>You manage keyword ad yourself or you already hired someone to do it, but the results are less satisfactory. You are contemplating to hire a new advertising agency to help you out.<br \/>\n<\/strong><\/li>\n<\/ol>\n<h1>Hiring PPC\/SEM Agency<\/h1>\n<p><span style=\"font-weight: 400;\">The problem is, how do I find a suitable agency that can help me elevate my business? This article aims to enlighten you all about the 5 aspects you need to observe before hiring any SEM\/PPC agency. Hopefully this will assist you in locating a top-notch PPC\/SEM agency (more than happy if you hire us, haha!).\u00a0 If<\/span><span style=\"font-weight: 400;\">\u00a0you want to hire an all-rounded Digital Marketing Agency, You probably need to consider much more aspects such as how to build\/optimize your Marketing Funnel,\u00a0 SEO, Email Marketing, Content Marketing and so on. Let\u2019s not go deep on how to hire a digital Marketing Agency because it is endless and debatable. Let&#8217;s focus on SEM\/PPC First.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Market Rate<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In Hong Kong, a normal\u00a0 SEM\/PPC agency charges 10-20% of your actual advertising budget as its management fee. The higher the advertising budget, the lower the rate percentage. Assuming the client\u2019s Google advertising budget for this month is $10,000 and we take 15%, the client needs to pay $1,500 as management fee.<\/span><\/p>\n<p>Some agencies use a lower management fee (8%) to attract more clients, but the service quality will be substandard.<\/p>\n<p><span style=\"font-weight: 400;\">Let &#8216;s think about it. The average monthly salary of a digital marketing fresh grad is close to $15,000. If each budget is $8,000, plus the salesperson\u2019s commission, utilities, the company\u2019s profit, the management\u2019s expenses, and a 6% management fee, how many accounts each executive has to manage so the agency can afford his salary? That\u2019s right, you need 32 accounts. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that\u2019s before factoring in salesperson\u2019s commission, utilities, the company\u2019s profit, and the management\u2019s expenses! If we were to factor everything in, the very least you need is 60 accounts per executive. Putting aside their capability of handling these accounts, remembering the names of 60 clients is not easy!! If you still think all is done once the keyword ads are pre-set with certain settings, take a hard look at the following article:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8211;<a href=\"https:\/\/www.kickads.co\/sem-campaign-experiment\/\" target=\"_blank\" rel=\"noopener noreferrer\">SEM CAMPAIGN EXPERIMENTS \u2013 PRACTICAL USE IS THE ONLY CRITERION THAT MATTERS<\/a><\/span><\/i><\/p>\n<h2><span style=\"font-weight: 400;\"><br \/>\n7*24 Ads with Unlimited Click<\/span><\/h2>\n<p>here is also an advertisement known as the 7*24 with Unlimited Click on the market. You specify one or several keywords for a fixed fee that appear 24\/7 , whenever someone searches and clicks. It sounds like a straight forward charge rate, and simple concept to comprehend, right?<\/p>\n<p><span style=\"font-weight: 400;\">Before I elaborate on the pros and cons, there are a few very pivotal concepts that everyone should know:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Google\u2019s keyword ad is charged on click basis, so it\u2019s the same for Google whether you manage it directly or delegate the task to agency. They only charge you based on clicks, not on exposure, and exposure is totally FOC.<br \/>\n<\/span><\/li>\n<li>The funny fact is, people may search in a similar way, but the words they used differ a lot. For example, if you are looking for someone to write a web page; some enter &#8220;write webpage&#8221;, certain people will enter &#8220;web page production company&#8221; while certain individuals prefer \u201cfinding someone to write webpage\u201d. Due to this ever-changing search terms, Google has different keyword matching forms.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Keyword matching article: <a href=\"https:\/\/www.kickads.co\/sem-keyword-matching-type\/\" target=\"_blank\" rel=\"noopener noreferrer\">Keyword Matching Type with its respective Pros &amp; Cons<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">How 7*24 Works?<\/span><\/h3>\n<p>7*24 ads only buy Exact Match Keyword \u2013 keywords that match precisely (If you are unfamiliar with exact match, read the above articles). Assuming you buy a &#8220;write webpage&#8221; keyword, only searches that enter \u201cwrite webpage\u201d exactly will see your ad. Phrases such as \u201cfinding someone to write webpage\u201d or \u201cwriting webpage company\u201d (search words which are relevant) will not lead to your ad. This way, you will lose a lot of potential business. Now I am not saying that exact match is inferior and will cost you precious opportunities.<\/p>\n<p>A successful keyword ad optimization should be the gradual increase of exact match keywords\u2019 percentage. However, if your keyword ad is just about buying one or a few exact match keywords, keyword advertising would be less fruitful. I will post another article here in the future to explain more about it, for now hang tight.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">Why 7*24?<\/span><\/h3>\n<p>You might be wondering, why would they only help you purchase \u201cexact match\u201d keyword?It\u2019s because \u201cexact match\u201d keyword has the lowest search traffic, indicating the frequency of clicks is lower, hence the cost is lower as well. Still having a hard time understanding what am I saying? No worries, a simple math example will clarify this in no time.<\/p>\n<p><strong>Situation 1: Every click cost 8 bucks, with a total of 200 clicks per month, the client pays you 3000 bucks.<\/strong><\/p>\n<p><strong>Situation 2: Every click cost 8 bucks, with a total of 50 clicks per month, the client pays you 3000 bucks. <\/strong><\/p>\n<p>Put yourself in the shoes of an agency whose purpose is to make profits, which situation would you favor more? Obviously, it will be situation 2. The upside of this Charging Model is its simplicity, whereas the downside (Also why I dislike this model )is because it opposes the client\u2019s best interest. Lesser clicks (lesser traffic), the happier the agency is (because more money), is this situation a win-win scenario? I honestly doubt it.<\/p>\n<p>Now you probably know which Charging Model suits you more. Let\u2019s move on to 5 tips for hiring SEM\/PPC Agency.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Ask SEM\/PPC Agency 5 Questions<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">1.How Professional They are?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The public presume a Google-recognized Partner Badge equals to a well-performing keyword ad agency. The official saying is that certain advertising requirements (Best Practice) and a specific advertising expenses are essential to obtain Partner Badge. However, based on what I know about Google (from my background), I would attest that this is not entirely true. I can\u2019t get into the specifics, but Best Practice is not as relevant as Google claimed to be if you contribute to bankable advertising expense. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reassuring way to ensure their professionalism is to make sure that the company focuses a lot of resources on keyword ad. If the company\u2019s main focus is on Social Media Management, then don\u2019t hesitate to request for more case studies. It might come in handy for your business\u2019s future use. <\/span><\/p>\n<p>You can also browse the website of the advertising agency to see if they post or share articles regarding the topic of keyword advertising\/SEM\/PPC. Check out whether the Facebook posts\u2019 theme prioritizes on keyword advertising as it reflects their professionalism to a certain extent.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">2.How Well-Prepared they are prior to your meeting and How much\u00a0 concern they dedicate to your business?<\/span><\/h3>\n<p>We do not expect the advertising agency to prepare an extremely detailed proposal for every potential client (Obviously it would be ideal if they can do it!). But it\u2019s basic courtesy to take 15-30 mins to scan through the client\u2019s website, product or services. Determine whether your website is mobile friendly, relevant keywords purchased by rivals, Facebook\u2019s page activeness (provided you have any). If the agency failed to prepare any of the above things while just read off the brochure, please consider carefully if this should be a part of your future plans.<\/p>\n<p><span style=\"font-weight: 400;\">If the advertising agency asks you about the uniqueness of your company, the biggest difference between you &amp; your rivals, your best-selling product, and your primary customer base, then this attitude of paying attention to the client\u2019s life is a bonus point. <\/span><\/p>\n<p>Digital Marketing, everyone is so caught up on the digital part and neglected the marketing part. Only the ones who know more about your business can help locate the right customer base. They can estimate the search intent, direction and words of customers to help identify the corresponding keywords. All of that alongside number optimization, you can get twice the result with half the effort.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">3.Do they have dedicated Google\/Facebook Account Manager?<\/span><\/h3>\n<p>Throughout managing keyword advertising, apart from regular optimization duty, it is pivotal to know how to change the ad or landing page and getting a disapproved ad reapproved. Google\u2019s advertising policies changes frequently, hence sometimes even operators with an abundance of experience are powerless against Google\u2019s disapproval. At such times, life would be much easier if you have a Direct Google contact person. Moreover, an advertising agency associated with Direct Google Representative will be more informed regarding the latest market news and information.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">4.Is their reporting comprehensive enough and reader-friendly? <\/span><\/h3>\n<p>Before you decide to hire any advertising agency, be sure to request a copy of your future report\u2019s template. If the referred report only contains a bunch of numbers extracted from the ad account, then sorry that is not a report, that\u2019s just a bunch of digits. The reason we emphasize on the report\u2019s template is because it embodies the agency\u2019s direction and logic of optimization. A detailed report with graphics and layouts reveals more of its advertising capacity than a hard-cold Excel Report.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">5.Is the account solely under your control? <\/span><\/h3>\n<p><span style=\"font-weight: 400;\">From the agency\u2019s point of view, they are quite reluctant to give you administrative access. Why? \u00a0<\/span><\/p>\n<p>Because users with administrative access can always unlink manager accounts. In short, the client can abandon the advertising agency, manage the account themselves or even hire another agency. It\u2019s completely relatable that advertising agencies prefer clients to not have administrative access, but this situation often leads to disputes. Unwillingness to hand over the account\u2019s ownership to the clients, as this increases the possibility of switching agency. Some agencies may force client to accept this arrangement due to the fear of losing previous data.<\/p>\n<p>Kickads believes that clients should be granted administrative access. Advertising agency is more of an assistive role, all the data in the accounts are assets of the clients. Presuming both parties did right and the client wishes to cease their association, this arrangement benefits the client more. As the saying goes, people who break up can also stay friends.<\/p>\n<p>Obviously, the administrative access is no convention, and both parties can negotiate to reach a consensus. But do bear in mind that it is crucial to clarify which party has the administrative access beforehand.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0For all of you whom are reading this article now, you are most likely one of the following: Probably you are new to SEM\/PPC Advertising, yet no time to manage it and needs the help of a keyword advertising agency. You manage keyword ad yourself or you already hired someone to do it, but the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":15061,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55,52],"tags":[],"class_list":["post-24968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-market-information","category-sem"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/posts\/24968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/comments?post=24968"}],"version-history":[{"count":0,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/posts\/24968\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/media\/15061"}],"wp:attachment":[{"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/media?parent=24968"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/categories?post=24968"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kickads.co\/en\/wp-json\/wp\/v2\/tags?post=24968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}